Our accessibility services include:
- accessible collections
- accessible service point desks (various branches)
- access to the Centre for Equitable Library Access (CELA) collection
- magnifying sheets
- large print keyboards (Lindsay and Fenelon Falls)
- low vision magnifier reader (Lindsay)
- library cards with extended loans
- library cards for shut-ins
Not all branches have everything on this list. Find out more about your branch's accessibility features.
Accessibility policies and commitment
We are committed to being a place for everyone in our community. Contact us and tell us how we're doing. View our policies for more information:
- Accessible Customer Service Policy (Library policy)
- Accessibility Policy (City policy)
There are some instances where we are unable to provide information in an accessible format (for example, our mapping information, some RSS feeds. etcetera). We will be monitoring these sections, and develop an accessible solution as technology improves. We are currently in the process of updating all other documents to ensure they are accessible. Please contact us if you have any questions or concerns.
Contact Us