Help Using Digital Library

cloudLibrary works with eReaders, computers, smartphones and tablets, and is available on the following devices:

To use cloudLibrary with your Kobo or Nook eReader, you will need to download Adobe Digital Editions and visit the cloudLibrary collection to browse and borrow eBooks. Instructions for transferring books to your eReader are available via the Web Patron / e-Ink link above and are also included below.

Having trouble downloading the Kindle Fire app? Check out this how-to video!

1. Download and install the cloudLibrary app for your device.

2. Sign in to the app. You will need your library card and PIN number.

3. Search for your books. Tap on the magnifying glass in the corner or use the search bar.

4. If you already see a big green ADD TO HOLDS LIST button, click on it to place your hold.

If you don’t see the button, tap/click on the book you want. Tap on the ADD TO HOLDS LIST button. 

5. If the big green button says BORROW then it’s available to borrow right away.

6. If the button says SUGGEST then you can ask us to buy the book.

1. Search for the book you want.

2. Tap/Click on the book until you see the large book cover and the information about the book (the summary, rating, etc.)

3. If you are using the website version, click on the little flag next to the stars rating.  If you are using a smartphone or tablet, tap on the orange SAVE FOR LATER button.

Any books you have saved for later are stored under MY BOOKS. On smartphones and tablets, you will look under the SAVED menu. On the web service, this list is found under BOOKS OF INTEREST at the bottom of the MY BOOKS page.

Can’t find what you’re searching for? Let us know!

On the cloudLibrary website, select the ‘Suggestions for Library’ view under ‘Filters’, search for your title, and click on the ‘Suggest to Library’ button.

In the cloudLibrary™ mobile app (Android/iOS), go to the 'Search' menu, select the ‘Suggestions for Library’ view under ‘Filters’ (the little T shape at the end of the search bar), search for your title or browse under 'All', and click on the orange ‘Suggest’ button.

All requests are evaluated according the Library's Collection Development Policy, including demand, quality, and budget. Kawartha Lakes Public Library values your feedback and encourages you to suggest titles for purchase, however we regret that we are unable to purchase every item suggested.

You can use cloudLibrary with CarPlay or Android Auto. Use this feature to listen to audiobooks more safely while in your vehicle.

Click here to learn how to use cloudLibrary with CarPlay or Android Auto.

Click here to download Adobe Digital Editions.

Click here to set up an Adobe ID.

1. Download and install Adobe Digital Editions to your computer.
2. Set up an Adobe ID if you have not previously had one.
3. Open Adobe Digital Editions.
4. Click on HELP in the top menu bar.
   
5. Click on AUTHORIZE COMPUTER.
   
6. Enter in your Adobe ID information (email address and password you created).
   
7. Click AUTHORIZE.
8. Click OK when Adobe finishes authorizing your computer.

Before beginning, you must install Adobe Digital Editions on your computer and have an Adobe ID.

Click here to download Adobe Digital Editions.

Click here to set up an Adobe ID.

1. Go to the Kawartha Lakes Public Library cloudLibrary collection. Click here to go!
2. Click on the green LOGIN button in the upper-right corner. Enter in your library card number and library PIN.
3. Find a book and borrow it!
4. Once borrowed, click DOWNLOAD FOR OFFLINE READING. The book will be saved to your DOWNLOADS folder on your computer.
5. Plug your Kobo or Nook into your computer. On the Kobo screen, tap CONNECT to give the Kobo permission to connect to your computer.
6. Open Adobe Digital Editions (ADE).
7. Click FILE (in the upper-left corner) of ADE and choose ADD TO LIBRARY.
8. Go to your DOWNLOADS folder and click on your book. Click OPEN. The book is now stored in ADE.
9. To send the book to your Kobo or Nook, click and hold on your book. Drag the book to where your Kobo or Nook is listed on ADE. 

Kawartha Lakes Public Library has partnered with public libraries across Ontario to form a cloudLinking consortium.

cloudLinking allows participating libraries to pool eBook & eAudiobook collections together on cloudLibrary™, providing a greater selection of titles and more ‘available now’ copies to library cardholders.

The reason why some titles may seem to ‘disappear’ in cloudLibrary™ is because they belong to another library within the consortium and have been borrowed. These titles will reappear once they are returned and available to borrow again.

All Kawartha Lakes Public Library-owned titles remain visible, borrowable, and holdable on cloudLibrary™ regardless of if they are available right away or not.

These are a few common errors cloudLibrary may have and how to solve them. Choose the matching error message below to view the solution!

If the error solutions above did not solve your problem, please contact your library.

If you are having difficulties with cloudLibrary, please check out the following resources or contact your library.

• How-To Videos to get the best use out of cloudLibrary.
• Frequently Asked Questions that other users have asked cloudLibrary.

Signing up for Creativebug:

1. Visit Creativebug and enter your library card number (including all the numbers and no spaces) and your library PIN number (usually the last four digits of your library card number). If it is saying that it cannot verify your library card, double check that you have entered your library card number completely. If it is still having trouble, please call the library.
   
   
2. Enter in your first and last name, your email address, and a password of your choosing. Click 'submit'.
   
   
3. Click on any category to begin browsing classes. Click on a class that interests you.
   
   
4. Use the toolbar under the video to read a description about the class and what you can expect to learn from it, any materials or patterns you might need, join the class discussion, take notes, or view a transcript of the video to help you follow along easier.
   
   Click on "Watchlist" to save a class to watch later.
   

Your watchlist is found in your Account options. To open your watchlist, click on the arrow next to your profile picture in the upper-right corner of the very top of the page. Click on 'My Watchlist' to see what classes you have saved.

Vertical scrolling is a feature introduced to Hoopla in 2020. Here's how to turn it off if you accidentally enable this feature:

1. Open the Hoopla app or login at www.hoopladigital.com
2. Open the eBook you want to read.
3. Tap in the middle of the screen to bring up the menus.
4. Tap on the Aa in the top menu.
5. Scroll down to the bottom of this small menu.
6. Tap on the switch under 'Vertical Scrolling' to turn off this feature.

If you already had a Hoopla account or you have changed your library PIN number recently, you will need to update it with your Hoopla account. Here's how!

1. Login to Hoopla or open the Hoopla App. Click/Tap on the "Settings" icon. For the app, "Settings" will be listed in the menu in the upper-right corner of the screen.
2. Click on "Library."
   
3. Add your Library PIN to the account. Click "SAVE" and you're done!
   
4. Start borrowing!

If you are still having difficulties getting connected, please contact the library for assistance.

This is a common error that happens with Hoopla accounts. Here's what to do to fix this:

1. Is your library card up to date? Contact the library to check or go to the library catalogue and try to login.

If your library card is up to date then you may need to add your library PIN number to your Hoopla account. Here's what you do:

1. Login to Hoopla or open the Hoopla App. Click/Tap on the "Settings" icon. For Hoopla app users, the "Settings" will be under the menu in the upper-right corner of the screen.
2. Click on "Library."
   
3. Add your Library PIN to the account. Click "SAVE" and you're done!
   
4. Start borrowing!

If you are still having difficulties getting connected, please contact the library for assistance.

 If you're looking for a specific type of book or movie, the categories or genres is a good first stop to search. Here's what you do to find them on the Hoopla app and the Hoopla website:

1. Open the Hoopla app or visit www.hoopladigital.com and sign in.
2. Browse your collection of choice - audiobooks, eBooks, comics, movies, music or television shows.
3. On the Hoopla app, tap 'Genres'. On the website, select 'categories'.
4. Tap or select any category that interests you.